Dotdigital
The all-in-one customer engagement platform for growth-minded marketers. Use unified data and cross-channel capabilities to deliver data-powered customer experiences that exceed expectations.
Developed by: Dotdigital and Nosto
Support Email: support@dotdigital.com
About Dotdigital
Dotdigital is a leader in customer engagement technology. Their cross-channel platform enables marketers to harness the power of data to drive engagement, conversion, and loyalty for brands as they grow and scale. Dotdigital’s is the choice for brands seeking to engage customers across all touchpoints.
Its features empower 4,000+ brands across 150 countries to acquire, convert, and retain customers. Users can connect customer data, surface powerful insights, and automate intelligent messages across email, SMS, social, and more. Dotdigital is a global company with over 400 employees, serving companies of all sizes and in all verticals for over 20 years.
"By tailoring our email marketing to include recommendations for individuals, we have been able to capture the attention of our audience with more tailored, valuable communications which has improved conversion by 20%."
Dotdigital and Nosto
With the Nosto integration for Dotdigital, you can include Nosto email widgets in your email campaigns, pages and forms, allowing you to make use of the intelligence of Nosto to promote the right products to the right audience.
You can also keep track of your audiences by syncing your Nosto segments to Dotdigital, enabling you to more effectively target your customers and create powerful, data-driven multi-channel automations.
Media
Use cases
- Unified data
Dotdigital unites datapoints from across your tech stack to create a single, trusted source from which you can build and extend your marketing strategy.
- Personalization at scale
Personalization tools like product recommendations and dynamic content help turn your customer data into 1:1 tailored experiences.
- Automated marketing
Build complex customer journeys deliver the right message to the right person at the right time - every time. Dotdigital’s cross-channel reach helps you connect on every channel for a completely seamless customer experience.
- AI-powered marketing
AI is here to make your life easier. Able to process huge amounts of data, Dotdigital's AI engine, WinstonAI, is here to uncover new opportunities and optimize your campaigns.
- Multi-touchpoint marketing
The customer lifecycle isn't linear. Use multiple touchpoints through a variety of channels such as email, SMS, Live chat, app notifications and more, to engage customers.
- Campaign reporting
Maximize every send with Dotdigital’s reporting suite. Beyond opens and clicks, direct revenue attribution keeps you informed about how much money your campaigns are generating. Drill down to understand how your email marketing and SMS campaigns are performing and how many conversions they're driving.